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Silverback AI Chatbot Expands Role of AI Automation with Advanced AI Agents for Multi-Step Business Workflows

Silverback AI Chatbot has announced an enhancement to its conversational automation platform with a focus on expanding the capabilities of its AI Agents system. The new update supports a growing…

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AI-Driven Strategy and Portfolio Streamlining Reshape Growth Outlook

Business automation software provider Upland Software (NASDAQ: UPLD) met Wall Street’s revenue expectations in Q2 CY2025, but sales fell by 23% year on year to $53.38 million. On the other…

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Enterprise AI hits an inflection point, the agentic era is here!

Scaling impact in the agentic era requires a shift in approach to AI by enterprises, from passive tools to agentic systems that can act autonomously within business processes. The next…

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AI is peeling back the layers of ‘low-value’ work – NZ may be well-placed to adapt

By Kenny Ching* of AI can easily replicate large swaths of professional output. Photo: 123RF Analysis – As generative artificial intelligence (AI) advances at breakneck speed, it is upending assumptions…

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Unlock the full potential of AI with a unified Cloud, Data, and AI (CDAI) strategy

Modernizing AI and cloud for competitive advantage  AI has evolved from just a buzzword to a game-changer for business innovation, growth, and competitive differentiation. Yet, many companies are still tangled…

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NBN Co weaves AI and automation into its operational “fabric”

NBN Co is embedding AI and automation “into the fabric of [its] operations”, with tools already live for design, support and knowledge access, and spending in the tens of millions….

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