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Gen AI will upgrade you, not replace you: KPMG

As the AI revolution continues apace, data has confirmed that generative AI is making some workers more productive and some companies more profitable, though this does not mean it’s a…

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Using AI in workflow to make work less stressful

Of all daily tasks, only a few contribute to true productivity. The majority of our workload is filled with routine, repetitive tasks that become exhausting over time. These mundane activities,…

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How automation drives contact centre efficiency in SA

Automation tools have reshaped the landscape of customer service operations. (Image: Supplied) Recent years have witnessed significant transformations in business operations, driven by digital migration, technological advancements and post-pandemic factors….

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Microsoft’s 10 new AI agents strengthen its enterprise automation lead

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Microsoft made waves at Ignite 2024 with its announcement that 10…

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AI Snake Oil – The Hindu BusinessLine

AI promoters are like the snake oil peddlars of the late 18th and early 19th century in America, who exploited people’s unscientific belief that oil from snakes had various health benefits. The concoctions sold…

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Opinion: The automation of writing is almost here. But what will happen to us if we cede our written language to AI?

Open this photo in gallery: A robot writes out the Bible using precise calligraphic script in Robotlab’s ‘bios’ art installation.WIKIMEDIA COMMONS Michael Harris is the author of several books, including…

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