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Automation vs. Human Expertise: Will CSM Tools Replace Customer Success Managers?

Share Tweet Share Share Email The importance of automation and Customer Success Management (CSM) tools has become increasingly prominent in contemporary business landscapes. Automation refers to the use of technology…

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Kore.ai Launches XO Automation, Contact Center AI Availability in AWS Marketplace

COMPANY NEWS:  Kore.ai, a leader in enterprise conversational and generative AI platform technology, announced today that two of its products, Kore.ai XO Automation and Kore.ai Contact Center AI are now available…

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Making the Most of AI in RCM: ROI, Results, and Resolve

Return on investment doesn’t just have to impact revenue. The capabilities and evolving potential of AI may seem like a remedy for revenue cycle optimization, but it isn’t that simple….

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Gemini vs. Assistant: Can Google’s New AI Fix Your Smart Home

Google Assistant is something many of us have grown to rely on over the years. From setting reminders and timers to controlling media and smart home devices, the digital butler…

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How to use Claude 3 AI to automate daily tasks and workflows

Ever wondered how much more you could accomplish if you didn’t have to spend hours on repetitive tasks? By harnessing the power of artificial intelligence (AI) you can now easily…

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The Impact of AI-Powered Robots on Manufacturing Efficiency and Quality Control | Automation Technology

Robots also have superior accuracy when completing tasks, which means they can get the job done exactly as it’s supposed to do without faltering, leading to fewer errors. They also…

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