Silverback Chatbot Introduces Advanced AI Agent Feature to Enhance Business Interaction Capabilities
Silverback Chatbot, a technology company focused on conversational AI tools for businesses, has announced the continued development and integration of its AI Agent feature, a core part of its digital…
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Call Center Automation Software: How It Actually Works
The Gist Contact center automation is scaling smart service. Companies are using automation tools like AI, NLP, and RPA to reduce manual workloads and improve CX across all channels. Call…
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AI threatens one in four jobs – but transformation, not replacement, is the real risk
One in four jobs worldwide is potentially exposed to what’s known as Generative Artificial Intelligence – or Generative AI (GenAI) – according to a new joint study from the UN labour agency…
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Qualcomm, Aetina & Data Systems unveil AI agent for enterprise workflows
Qualcomm Technologies, Aetina, and Data Systems jointly unveiled the “Enterprise AI Assistant,” a powerful AI-driven solution designed to transform business operations through intelligent automation, at COMPUTEX 2025. This collaboration combines…
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Practical Applications of AI Agents – Communications of the ACM
Not long ago, AI agents were the exclusive territory of research papers, academic conferences, and speculative tech blogs. Today? They’re scheduling meetings, resolving support tickets, analyzing customer sentiment, coordinating logistics,…
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Carmakers rev up AI efforts amid economic uncertainty
Listen to the article 4 min This audio is auto-generated. Please let us know if you have feedback. Automotive companies are accelerating AI adoption while battling headwinds from economic uncertainty…
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