Using AI in workflow to make work less stressful
Of all daily tasks, only a few contribute to true productivity. The majority of our workload is filled with routine, repetitive tasks that become exhausting over time. These mundane activities,…
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How automation drives contact centre efficiency in SA
Automation tools have reshaped the landscape of customer service operations. (Image: Supplied) Recent years have witnessed significant transformations in business operations, driven by digital migration, technological advancements and post-pandemic factors….
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Microsoft’s 10 new AI agents strengthen its enterprise automation lead
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Microsoft made waves at Ignite 2024 with its announcement that 10…
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AI Snake Oil – The Hindu BusinessLine
AI promoters are like the snake oil peddlars of the late 18th and early 19th century in America, who exploited people’s unscientific belief that oil from snakes had various health benefits. The concoctions sold…
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Opinion: The automation of writing is almost here. But what will happen to us if we cede our written language to AI?
Open this photo in gallery: A robot writes out the Bible using precise calligraphic script in Robotlab’s ‘bios’ art installation.WIKIMEDIA COMMONS Michael Harris is the author of several books, including…
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7 AI Automation Trends You Can’t Ignore in 2025
As we approach 2025, the landscape of business operations is rapidly evolving, driven by new artificial intelligence (AI) automation trends. These innovations are not just incremental improvements; they represent fundamental…
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