Call Center Automation Software: How It Actually Works
The Gist Contact center automation is scaling smart service. Companies are using automation tools like AI, NLP, and RPA to reduce manual workloads and improve CX across all channels. Call…
Read More »
AI threatens one in four jobs – but transformation, not replacement, is the real risk
One in four jobs worldwide is potentially exposed to what’s known as Generative Artificial Intelligence – or Generative AI (GenAI) – according to a new joint study from the UN labour agency…
Read More »
Qualcomm, Aetina & Data Systems unveil AI agent for enterprise workflows
Qualcomm Technologies, Aetina, and Data Systems jointly unveiled the “Enterprise AI Assistant,” a powerful AI-driven solution designed to transform business operations through intelligent automation, at COMPUTEX 2025. This collaboration combines…
Read More »
Practical Applications of AI Agents – Communications of the ACM
Not long ago, AI agents were the exclusive territory of research papers, academic conferences, and speculative tech blogs. Today? They’re scheduling meetings, resolving support tickets, analyzing customer sentiment, coordinating logistics,…
Read More »
Carmakers rev up AI efforts amid economic uncertainty
Listen to the article 4 min This audio is auto-generated. Please let us know if you have feedback. Automotive companies are accelerating AI adoption while battling headwinds from economic uncertainty…
Read More »
Don’t Fear the Future: AI Adoption in Supply Chain
A recent StratView Research market report on artificial intelligence AI in supply chain forecasts approximately 30% growth rate annually for the next five years — a projection that should surprise…
Read More »