UK consumers call on AI to save “broken” customer service, as businesses fail to deliver on customer expectations
LONDON, July 24, 2024–(BUSINESS WIRE)–The results of a new survey into the customer service industry have today been released, revealing a growing call from UK consumers for brands to find…
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The Future Of Legal Tech: How AI And Automation Enhance Client Service
Wednesday, 24 July 2024, 9:48 amPress Release: Hugh Grant Meta Description: The legal profession deals with complex issues but it is ultimately about the clients. Here is how AI and…
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Farmblox puts the control into farmers’ hands with its AI-powered sensor-reading platform
Nathan Rosenberg, the founder of farm automation platform Farmblox, said if there is one thing to know about trying to sell technology to farmers, it’s that you can’t tell them…
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AI in motion: Real-world examples from banks – ITnation
EY and ABBL joined forces to present an event titled “AI in Motion: Real-World Examples from Banks.” The march towards hyper-automation has rendered technology ever more intelligent and sophisticated, culminating…
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Telco AI for network automation and 5G monetization
Five years in and 5G hasn’t delivered. Can telco AI enable opex reduction and service differentiation? Communications service providers (CSPs) are increasingly investing in telco-specific artificial intelligence (AI) solutions to…
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BBVA taps Telefónica for cybersecurity AI for global banking operations
Spain-based financial services company BBVA has selected telco-countrymate Telefónica to run artificial intelligence (AI) and process automation into its global cybersecurity operations. It is working with Telefónica Tech, the digital…
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