Genesys Doubles Down on Agentic AI at Xperience 2025
Artificial intelligence is “completely reshaping the way companies interact with their customers,” and agentic AI is not just the future but the most transformational technology of our times, Genesys Chairman…
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Harnessing AI and Automation to Ease Tariff Pressures: By Steve Morgan
Trump’s tariffs have shaken up global businesses in more than 90 countries. Stock markets have overwhelmingly dipped (although recovered in the main), investors are nervous and consumers are dragging their…
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The Best Defense Against AI Cyberattacks? AI
Artificial intelligence promises, and in many cases delivers, unprecedented leaps in productivity, efficiency and operational agility in manufacturing—streamlining supply chains, improving visibility and quality and optimizing complex production lines. But…
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What AI Can’t Do (Yet) And Why Legal Ops Talent Still Matters
Jens Erik Gould serves as the Founder & CEO of Amalga Group, an innovative Texas-based company specializing in nearshore outsourcing. AI has made remarkable strides in legal services, from accelerating…
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Automation & AI
While most of the news related to the US economy is about the impact of the President’s tariffs program, the discussions often include topics such as the current job market,…
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What It Means for Users & Brands
Meta has been quietly but steadily reshaping how its platforms operate, and artificial intelligence now sits at the heart of this transformation. From the familiar spaces of Facebook and Instagram…
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