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AI automation in the workplace is about to reach a major tipping point

More U.S. companies are about to flip the “on” switch when it comes to automating tasks with artificial intelligence. According to a survey of CFOs by Duke University’s Fuqua School…

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How AI can benefit small business

QUESTION: Artificial Intelligence or AI is a hot topic lately. How best can small business utilize this new technology? ANSWER: Artificial intelligence has an especially important role to play for…

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McDonald’s is ending its test run of AI-powered drive-thrus with IBM

NEW YORK — Ever get your McDonald’s order mixed up at an AI-powered drive-thru? The experiment behind the fast food giant’s current automated order taker will soon be coming to…

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Overhauling chatbots, harnessing gen AI: Art Weston, Fifth Third

One project Art Weston has completed in the past year is a major overhaul of Fifth Third Bank’s chatbot, which is called Jeanie. He has applied for patents on the…

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Startup unveils robotic system that use AI-eyes to fix EV damages

A California-based startup has developed a robotic system to quickly diagnose issues with an electric vehicle’s digital system. Kinetic Automation’s system uses computer vision and machine-learning software to provide diagnostics…

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How Generative AI can help small businesses in the not-so-distant future

Travis Rehl, chief technology officer at Innovative Solutions, a Rochester-based AWS Premier Tier Services Partner, says he typically sees two types of people when it comes to generative AI and…

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