The Importance of AI Safety in Customer Experience Automation
As artificial intelligence (AI) becomes increasingly integrated into various sectors, prioritizing AI safety has never been more crucial. The rapid adoption of AI technologies, particularly in customer experience automation (CXA),…
How Prudential is harnessing AI to shape the future of life and health insurance for every customer
PREFERENCES for insurance are continuously evolving and more customers are on the lookout for a personalised, efficient and seamless experience when planning for their future. Meaningful data is key in…
What Happens When an AI Assistant Helps the Tutor, Instead of the Student
An AI-powered tutoring assistant increased human tutors’ capacity to help students through math problems and improved students’ performance in math, according to a Stanford University study. The digital tool, Tutor…
ClickFix Exploits Users with Fake Errors and Malicious Code
A new social engineering tactic, known as ClickFix, has emerged, using deceptive error messages to prompt users to run harmful code. The Sekoia Threat Detection & Research (TDR) team has…
How To Get Started In AI Even If You Don’t Have Technical Skills
Photo by Solen Feyissa on Unsplash UNSPLASH.COM From ChatGPT doling out medical diagnoses to chatbots saying they want to become human, the hype surrounding artificial intelligence is impossible to ignore….
AI-generated images threaten science — here’s how researchers hope to spot them
All of these images were generated by AI.Credit: Proofig AI, 2024 From scientists manipulating figures to the mass production of fake papers by paper mills, problematic manuscripts have long plagued…
