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Microsoft may have ignored warnings about Bing Chat’s unhinged responses

Microsoft’s Bing Chat is in a much better place than it was when it released in February, but it’s hard to overlook the issues the GPT-4-powered chatbot had when it released. It told us it wanted to be human, after all, and often broke down into unhinged responses. And according to a new report, Microsoft was warned about these types of responses and decided to release Bing Chat anyway.
According to the Wall Street Journal, OpenAI, the company behind ChatGPT and the GPT-4 model powering Bing Chat, warned Microsoft about integrating its early AI model into Bing Chat. Specifically, OpenAI flagged “inaccurate or bizarre” responses, which Microsoft seems to have ignored.
The report describes a unique tension between OpenAI and Microsoft, which have entered into somewhat of an open partnership over the last few years. OpenAI’s models are built on Microsoft hardware (including thousands of Nvidia GPUs), and Microsoft leverages the company’s tech across Bing, Microsoft Office, and Windows itself. In early 2023, Microsoft even invested $10 billion in OpenAI, coming just short of purchasing the company outright.
Despite this, the report alleges that Microsoft employees have issues with restricted access to OpenAI’s models, and that they were worried about ChatGPT overshadowing the AI-inundated Bing Chat. To make matters worse, the Wall Street Journal reports that OpenAI and Microsoft both sell OpenAI’s technology, leading to situations where vendors are dealing with contacts at both companies.
The biggest issue, according to the report, is that Microsoft and OpenAI are trying to make money with a similar product. With Microsoft backing, but not controlling OpenAI, the ChatGPT developer is free to make partnerships with other companies, some of which can directly compete with Microsoft’s products.
Based on what we’ve seen, OpenAI’s reported warnings held water. Shortly after releasing Bing Chat, Microsoft limited the number of responses users could receive in a single session. And since then, Microsoft has slowly lifted the restriction as the GPT-4 model in Bing Chat is refined. Reports suggest some Microsoft employees often reference “Sydney,” poking fun at the early days of Bing Chat (code-named Sydney) and its responses.
ChatGPT has continued to dazzle the internet with AI-generated content, morphing from a novel chatbot into a piece of technology that is driving the next era of innovation. No tech product in recent memory has sparked as much interest, controversy, fear, and excitement.
If you’re just now catching on, it’d be fair to wonder what the fuss is all about. You can try it out for yourself for free (or use the official free iOS app), but here’s the detailed guide you’ve been looking for — whether you’re worried about an AI apocalypse or are just looking for an intro guide to the app.
ChatGPT has just regained the ability to browse the internet to help you find information. That should (hopefully) help you get more accurate, up-to-date data right when you need it, rather than solely relying on the artificial intelligence (AI) chatbot’s rather outdated training data.
As well as giving straight-up answers to your questions based on info found online, ChatGPT developer OpenAI revealed that the tool will provide a link to its sources so you can check the facts yourself. If it turns out that ChatGPT was wrong or misleading, well, that’s just another one for the chatbot’s long list of missteps.
OpenAI is rolling out new functionalities for ChatGPT that will allow prompts to be executed with images and voice directives in addition to text.
The AI brand announced on Monday that it will be making these new features available over the next two weeks to ChatGPT Plus and Enterprise users. The voice feature is available in iOS and Android in an opt-in capacity, while the images feature is available on all ChatGPT platforms. OpenAI notes it plans to expand the availability of the images and voice features beyond paid users after the staggered rollout.
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