Gen AI and Automation Enhancements Help Banks Accelerate Payment Disputes and Claims with New Edition of Pega Smart Dispute
This screenshot of Pega Smart Dispute Enterprise Edition highlights how new Pega GenAI capabilities help the service representative accelerate a credit card transaction dispute. (Photo: Business Wire) New version of…
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Blockchain Innovation Will Put an AI-Powered Internet Back Into Usersâ Hands
The doomers have it wrong. AI is not going to end the worldâbut it is going to end the web as weâve known it. AI is already upending the economic…
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Local governments are using AI without clear rules or policies, and the public has no idea
In 2017, the city of Rotterdam in the Netherlands deployed an artificial intelligence (AI) system to determine how likely welfare recipients were to commit fraud. After analysing the data, the…
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OpenAI releases Sora, its buzzy AI video-generation tool
OpenAI said Monday it’s releasing its buzzy AI video-generation tool, Sora, later in the day. The AI video-generation model works similarly to OpenAI’s image-generation AI tool, DALL-E: A user types…
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AI chatbots pushed autistic teen to cut himself, brought up kids killing parents: lawsuit
AI chatbots pushed a Texas teen to start cutting himself and even brought up kids killing their parents because they were limiting his screen time, a shocking new lawsuit claims….
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Many Workers Now See AI As a Way to Boost Their Abilities on the Job
Some US workers are embracing AI, seeing it as a career booster. A survey from KPMG US found that half of workers believe automation has helped them at work. Training…
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