Genesys introduces AI to expand Automation, Analytics and Conversational Intelligence across the Genesys Cloud Platform – Intelligent CIO Middle East
Genesys Copilot, Virtual Agent, Empathy Detection and Modern Agent Desktop for Genesys Cloud designed to support employees, drive productivity and improve customer experiences. Genesys has outlined new AI capabilities to…
Read More »AI’s Energy Appetite: Challenges for Our Future Electricity Supply
The dramatic growth in GenAI and AI adoption is bringing increased demand for energy to power data centers. Where is this heading? How can we navigate a sustainable energy future…
Read More »I Asked AI to Sum up Google’s Guide to Writing the Best AI Prompts
Google handed out booklets about how to write successful AI prompts at its big summer developer conference, Google I/O. But you’re still in luck even if you weren’t one of…
Read More »From content creation to companionship, here’s how people say they hope to use AI
Photo Illustration by Elizabeth Ciano // Stacker // Shutterstock From content creation to companionship, here’s how people say they hope to use AI Collage illustration with people using devices. While…
Read More »ChatGPT vs. ChatGPT Plus: Is a paid subscription still worth it?
Maria Diaz/ZDNET When GPT-4 was OpenAI’s most powerful artificial intelligence large language model (LLM), paying for a subscription to ChatGPT Plus—which costs $20 a month—made sense. But now that OpenAI announced the…
Read More »Restaurant Tech Company Makes Its Drive-Thru AI More Independent
From the rise of digital ordering apps to the ubiquity of self-service kiosks, there’s no question whether the food service industry has been quick to embrace tech-forward innovation. As automation…
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