Transforming service management with agentic AI
Delivering efficient and intuitive service management is not just a convenience, it’s a necessity. IT executives are seeking solutions that improve how employees interact with IT and enterprise services. From…
How the tech sector will tap AI to drive CX efficiency in 2025
As the technology sector navigates economic uncertainty, organisations are increasingly turning to artificial intelligence to enhance customer experience (CX) efficiency. With venture funding stabilising and IPO opportunities opening, AI is…
The evolution of AI and understanding AI workflows
NVIDIA on the importance of end-to-end solutions to solve enterprise AI adoption challenges Editor’s note: NVIDIA has a free online course called “AI for All: From Basics to Gen AI…
5 ways Google Gemini can rule AI in 2025
The AI landscape moves fast. Google built momentum in 2024 by iterating on Gemini, introducing NotebookLM, and driving its AI into ever-deeper Workspace integrations. However, Google needs to deliver on…
The CEO’s Ethical Imperative In 2025
By Rani Yadav-Ranjan We must ensure AI is used ethically, transparently, and for the greater good. Gemini As artificial intelligence reshapes industries, it is critical for businesses to view AI…
Anthropic claims new AI security method blocks 95% of jailbreaks, invites red teamers to try
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Two years after ChatGPT hit the scene, there are numerous large…
