Parloa nabs $66M for AI-powered customer service platform
Berlin-based artificial intelligence customer service automation platform Parloa GmbH said today it has raised $66 million in early-stage funding to build out its contact center AI capabilities and expand into new markets. The Series B funding…
Fight and Be Steamrolled or Engage to Set Limits
At the start of 2023, as both the WGA and SAG-AFTRA were hurtling toward landmark strikes, if you had asked any actor, writer or musician what the biggest threat to…
Kontent.ai Aims to Lead a ‘New Era of Content Management,’ Relaunches Brand and Website
“All vendor websites look the same today.” That was an observation volleyed by Andrew Kumar of Uniform at a recent Boye & Co CMS Experts session in Toronto. Is…
Mikhail Parakhin Breaks Silence On Mustafa Suleyman
As you may remember, Mustafa Suleyman became the CEO of AI at Microsoft and then shortly after we heard that Mikhail Parakhin stepped down as the head of Bing Search…
7 Best Free CRM Software in 2024
Several customer relationship management providers offer free versions of their software that come with limited access to their features while still providing the value of a paid tier and managing…
Researchers develop malicious AI ‘worm’ targeting generative AI systems
Researchers have created a new, never-seen-before kind of malware they call the “Morris II” worm, which uses popular AI services to spread itself, infect new systems and steal data. The name…
